D365 F&O Support Analyst

Intec Select; United Kingdom; Remote; GBP 46,000 - 55,000; Full time

Job summary

A technology solutions firm in the United Kingdom is seeking a Dynamics 365 F&O Support Analyst. This role focuses on shaping and supporting Dynamics 365 implementations, including requirements gathering, solution design, and end-user training. The ideal candidate will have a strong background in Dynamics 365 with excellent communication and troubleshooting skills. The position offers up to £55,000 and is remote with occasional travel to London.

Qualifications

• Proven experience in Dynamics 365 testing, configuration, and implementation.
• Strong understanding of business analysis and requirements gathering.
• Skilled in D365 customization and solution design.
• Solid understanding of both technical and functional Dynamics 365 components.
• Ability to work cross-functionally with development, support, and end-user teams.
• Excellent communication, documentation, and training skills.
• Proactive mindset with the ability to drive process improvement.

Responsibilities

• Lead requirements gathering sessions to understand and define business needs.
• Architect, configure, and customize Microsoft Dynamics 365 solutions.
• Design end-to-end solutions aligning with functional and technical requirements.
• Provide hands-on support, troubleshooting, and issue resolution.
• Create and maintain comprehensive documentation across all project stages.
• Deliver training and support materials to end-users and stakeholders.
• Collaborate across teams to improve and refine processes.
• Get involved in both functional and technical aspects of solution development.

Skills

Dynamics 365 testing

Business analysis

D365 customization

Solution design

Communication skills

Documentation skills

Training skills

Process improvement

Job description

Dynamics 365 F&O Support Analyst – Up to £55,000 – Remote – Manufacturing

Overview:

An opportunity to join a company that delivers tailored safety and IT solutions, supporting workplace operations through innovative technology and expert service. This role offers the opportunity to shape and support Dynamics 365 implementations from the ground up, contributing across design, delivery, and ongoing improvement of business-critical systems.

Key Responsibilities:

• Lead requirements gathering sessions to understand and define business needs.
• Architect, configure, and customise Microsoft Dynamics 365 solutions.
• Design end-to-end solutions aligning with functional and technical requirements.
• Provide hands‑on support, troubleshooting, and issue resolution.
• Create and maintain comprehensive documentation across all project stages.
• Deliver training and support materials to end‑users and stakeholders.
• Collaborate across teams to improve and refine processes.
• Get involved in both functional and technical aspects of solution development.

Requirements:

• Proven experience in Dynamics 365 testing, configuration, and implementation.
• Strong understanding of business analysis and requirements gathering.
• Skilled in D365 customisation and solution design.
• Solid understanding of both technical and functional Dynamics 365 components.
• Ability to work cross‑functionally with development, support, and end‑user teams.
• Excellent communication, documentation, and training skills.
• Proactive mindset with the ability to drive process improvement.

Package:

• Salary: Up to £55,000
• Remote, with occasional travel to London