D365 F&O Subject Matter Expert - Admin, Support & Configuration

Intec Select Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Pension

Corporate benefits package

Job summary

Intec Select Ltd in London is seeking an experienced Microsoft Dynamics 365 Finance & Operations SME to own day-to-day support, administration, and configuration of the D365 F&O platform for our financial services client.

You will work with finance and operations teams, manage users and security, coordinate with partners, and drive system improvements, upgrades, and reporting using Power BI.

Qualifications

• Strong hands-on experience supporting and administering Microsoft Dynamics 365 Finance & Operations.
• Experience working as a D365 F&O SME, Functional Consultant, Application Support Consultant, or D365 Administrator.
• Strong experience configuring D365 F&O functionality.
• Proven experience providing functional application support and resolving user issues.
• Experience managing users, roles, permissions, and security within D365 F&O.
• Good understanding of Finance, Procurement, Supply Chain, and/or Operations modules.
• Experience supporting upgrades, releases, testing, and system enhancements.
• Ability to investigate issues and work effectively with technical teams and third-party partners.
• Strong stakeholder management and communication skills.
• Comfortable working as the internal go-to person for D365 F&O.
• Experience within Financial Services or another highly regulated environment.
• Exposure to OneStream, Hyperion, or other financial consolidation/EPM platforms.
• Experience with Power BI and financial reporting solutions.
• Knowledge of integrations, APIs, and data flows between D365 F&O and other platforms.
• Microsoft Dynamics certifications.
• Finance or accounting knowledge or qualifications such as ACA, ACCA, or CIMA.

Responsibilities

• Act as the internal Subject Matter Expert for Microsoft Dynamics 365 Finance & Operations.
• Provide day-to-day functional support to Finance, Operations, and wider business users.
• Administer and maintain the D365 F&O platform, including system configuration and user setup.
• Configure D365 F&O functionality in response to changing business requirements.
• Troubleshoot functional issues and manage incidents through to resolution.
• Manage user access, roles, permissions, and security configuration.
• Support system updates, releases, patches, and platform maintenance.
• Work closely with Microsoft partners and third-party suppliers to resolve technical and functional issues.
• Support testing and UAT for system changes, fixes, and enhancements.
• Maintain system documentation, configuration records, and user guidance.
• Identify opportunities to improve system usability, processes, and platform performance.
• Provide guidance and support to users to improve adoption and effective use of D365 F&O.

Skills

D365 F&O SME

Functional consultant

Application support

D365 administrator

System configuration

User security management

Finance/Procurement/SC/Operations

Upgrades and testing

Issue investigation

Stakeholder management

Internal SME

Regulated environment

Power BI

APIs and data flows

Dynamics certifications

Finance/accounting knowledge

Tools

Power BI

Office 365

OneStream

Hyperion

Job description

Salary: £80,000 - 100,000 per year

Requirements:

• Strong hands-on experience supporting and administering Microsoft Dynamics 365 Finance & Operations.
• Experience working as a D365 F&O SME, Functional Consultant, Application Support Consultant, or D365 Administrator.
• Strong experience configuring D365 F&O functionality.
• Proven experience providing functional application support and resolving user issues.
• Experience managing users, roles, permissions, and security within D365 F&O.
• Good understanding of Finance, Procurement, Supply Chain, and/or Operations modules.
• Experience supporting upgrades, releases, testing, and system enhancements.
• Ability to investigate issues and work effectively with technical teams and third-party partners.
• Strong stakeholder management and communication skills.
• Comfortable working as the internal go-to person for D365 F&O.
• Experience within Financial Services or another highly regulated environment.
• Exposure to OneStream, Hyperion, or other financial consolidation/EPM platforms.
• Experience with Power BI and financial reporting solutions.
• Knowledge of integrations, APIs, and data flows between D365 F&O and other platforms.
• Microsoft Dynamics certifications.
• Finance or accounting knowledge or qualifications such as ACA, ACCA, or CIMA.

Responsibilities:

• Act as the internal Subject Matter Expert for Microsoft Dynamics 365 Finance & Operations.
• Provide day-to-day functional support to Finance, Operations, and wider business users.
• Administer and maintain the D365 F&O platform, including system configuration and user setup.
• Configure D365 F&O functionality in response to changing business requirements.
• Troubleshoot functional issues and manage incidents through to resolution.
• Manage user access, roles, permissions, and security configuration.
• Support system updates, releases, patches, and platform maintenance.
• Work closely with Microsoft partners and third-party suppliers to resolve technical and functional issues.
• Support testing and UAT for system changes, fixes, and enhancements.
• Maintain system documentation, configuration records, and user guidance.
• Identify opportunities to improve system usability, processes, and platform performance.
• Provide guidance and support to users to improve adoption and effective use of D365 F&O.

Technologies:

• Support
• Power BI
• Security
• Office 365

More:

We are a leading financial services organisation seeking an experienced Microsoft Dynamics 365 Finance & Operations Subject Matter Expert to own the day-to-day support, administration, and configuration of our D365 F&O platform. This is a hands-on internal SME role supporting users across Finance and Operations and working with our internal technology teams and third-party partners to keep the platform stable, effective, and aligned with business needs. The role is based in the City of London and is onsite, with a salary of £70,000 to £100,000 depending on experience, plus benefits including private healthcare, pension, and a full corporate benefits package.

last updated 38 week of 2026