D365 CRM Developer

Avanade Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Greater London is seeking a Customer Engagement Developer to design and implement Microsoft Dynamics 365 Customer Engagement solutions. This role emphasizes client engagement, technical innovation, and professional growth. Candidates should have extensive experience in Dynamics 365 CE development, including JavaScript and C#. The company fosters an inclusive culture focused on mentorship and technological advancement.

Benefits

Professional development opportunities

Inclusive company culture

Mentorship programs

Qualifications

• Proven experience as a Dynamics 365 CE Developer at a senior consultant level.

Responsibilities

• Engage with clients to understand business requirements.
• Design, develop, and implement solutions in Microsoft Dynamics 365 CE.
• Extend D365 CE functionality using Power Platform.
• Develop integrations between Dynamics 365 CE and third-party systems.
• Provide technical leadership and mentor junior developers.

Skills

Client engagement

Dynamics 365 CE Development

JavaScript

C#

Power Automate

Plugins

Tools

Microsoft Dynamics 365

Azure Logic Apps

Dataverse

Job description

At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. Come join us as a Customer Engagement Developer, you will play a key role in designing, developing, and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting‑edge technology, and leadership in solution delivery.

What you’ll do

We are looking for a skilled and client-focused Dynamics 365 CE Developer to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands‑on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service).

Key Responsibilities

• Engage with clients to understand business requirements and translate them into technical solutions using Microsoft Dynamics 365 CE.
• Design, develop, and implement solutions in Microsoft Dynamics 365 CE using JavaScript, C#, Power Automate, and plugins.
• Extend D365 CE functionality using Power Platform, JavaScript, TypeScript, C#, and Azure services.
• Develop integrations between Dynamics 365 CE and third‑party systems using Dataverse, APIs, and Azure Logic Apps.
• Provide technical leadership, mentoring junior developers and guiding best practices in development and solution architecture.
• Work closely with functional consultants to ensure technical feasibility and optimal implementation of business requirements.
• Conduct code reviews, system testing, and troubleshoot complex issues.
• Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery.

Qualifications

• Proven experience as a Dynamics 365 CE Developer at a senior consultant level.

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose‑built for business‑critical, leading‑edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [1] Inclusion & Diversity page. Create a future for our people that focuses on Expanding your thinking, Experimenting courageously, Learning and pivoting. Inspire greatness in our people by Empowering every voice – Encouraging boldness – Celebrating progress. Accelerate the impact of our people by Amazing the client. Prioritising what matters – Acting as one.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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