D365 Application Manager

Biffa Ltd; Milton Keynes; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A waste management company in Milton Keynes is seeking a Dynamics 365 Application Manager to oversee the configuration of D365 F&O and build a strong team of analysts. This hybrid role requires proficiency in managing applications and experience with Azure DevOps. The successful candidate will enhance business applications and provide technical support while promoting a diverse work environment.

Qualifications

• Bachelor’s degree in computer science, information technology, or related study.
• Experience in configuring and managing D365 F&O.
• Strong knowledge of enterprise application functionality and tools.

Responsibilities

• Manage configuration of D365 F&O and other systems.
• Lead and manage a team of application analysts.
• Define configuration management processes.

Skills

Configuration of D365 F&O

Team management

Technical design of enhancements

Strong knowledge of enterprise applications

Proficient in Azure DevOps

Education

Bachelor’s degree in computer science or related field

Tools

Power Platform

Azure DevOps

Job description

This is a hybrid role, working from our High Wycombe office 1‑2 times per week for 37.5 hours per week (Mon‑Fri). A quick look at the role: The Dynamics 365 Application Manager is responsible for the configuration and changes to the newly implemented D365 F&O ERP solution, reporting into the Senior Configuration Manager. They work closely with the Finance Business Systems team, developers and testers to ensure the system meets the business’s needs. They manage a team of application analysts who design and build configuration changes as part of the Finance product team. The role will grow to be responsible for other business applications over time.

Responsibilities

• Manage the configuration of D365 F&O and other Finance & Procurement systems for Biffa, working closely with business to get the most value from the applications
• Manage a team of up to 3 application analysts, providing training and career development
• Lead the technical design of system enhancements, extensions, and integrations using industry standard tools
• Define the configuration management process – establish and maintain the configuration baseline that serves as the reference point for further development, testing, and deployment
• Work closely with the business leads to plan configuration & development needs over a rolling 12‑month horizon and manage team capacity to deliver the changes
• Provide 3rd line technical support and troubleshooting for system issues, working with the internal IT support team, vendor support team and other vendors as needed

Qualifications

• Bachelor’s degree in computer science, information technology, system analysis or a related study
• Experience in configuring and managing D365 F&O
• Experience in working with Power platform (preferred but not essential)
• Strong knowledge of the enterprise applications functionality, architecture, and development tools
• Proficient in using industry tools, e.g. Azure DevOps to track configuration changes through an Agile lifecycle

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.