Cycle Technician - Supervisor

Evans Cycles; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading cycling retailer in the UK is seeking a skilled bicycle mechanic. Responsibilities include performing a variety of bicycle repairs, assembling bikes to specifications, and delivering exceptional customer service. The ideal candidate has experience in bicycle mechanics, strong communication skills, and the ability to work both independently and as part of a team. This position may require evening and weekend shifts. Join us in supporting riders of all levels and contribute to our legacy in the cycling community.

Qualifications

• Experience repairing a wide range of bike types and components.
• Previous workshop experience as a mechanic / technician is highly desirable.
• Detail-focused with a commitment to quality and safety.

Responsibilities

• Carry out a wide range of bicycle repairs including brake adjustments and gear tuning.
• Assemble new bicycles to manufacturer guidelines.
• Conduct service consultations with customers, diagnosing issues.
• Maintain workshop organization and manage stock efficiently.
• Deliver excellent customer service and explain repairs.

Skills

Bicycle mechanics

Customer service

Repair skills

Communication

Job description

Job Description

What You’ll Be Doing

Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.

Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.

Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.

Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.

Performing safety inspections to highlight and resolve potential issues.

Maintaining high standards of quality control so every repair meets our safety and service expectations.

Organising the workshop, managing spare parts, tools, and stock efficiently.

Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Qualifications

About You

Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.

Previous workshop experience as a mechanic / technician is highly desirable.

Strong knowledge of bicycle brands, models, and components.

Detail-focused with a commitment to quality and safety.

Confident communicator with great customer service skills.

Able to work independently and collaboratively within a team.

Physically able to work on your feet and lift bikes when needed.

Flexible to work evenings and weekends in line with store hours.

Additional Information

Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first-timers to experienced cyclists.