Cycle Technician

Halfords; Slough; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Store discount 25% off Halfords & Tred

Employee discount up to 50% on garage

Discount on Breakdown Cover

Health Cash Plan

Cycle to Work scheme

Wagestream Pay access

Uniform

Sharesave option

Pension

Job summary

Halfords in Slough is seeking a part-time bike service assistant to deliver market-leading cycle service and customer experiences. You’ll handle service and repair work, including a range of cycles, while helping colleagues grow their skills and maintaining high standards.

Weekend rota availability is preferred. The role offers substantial training and development within a leading UK motoring and cycling retailer, with a mix of service, repair and sales duties to help customers find and maintain

Qualifications

• Experience of service, building and repair across cycles.
• Experience delivering great customer service in retail or cycle services.
• Experience sharing expertise with others and helping colleagues improve.

Responsibilities

• Carry out service and repair work on cycles including kids, adult, premium, performance and electric bikes.
• Develop and mentor other team members to uphold high quality standards.
• Assist customers in selecting and maintaining their dream bike and achieve sales targets.

Skills

Cycle service

Customer service

Mentoring/Sharing expertise

Sales targets

Weekend rota

Job description

Job no: 569014
Work type: Part time, 30 hours per week
Site: Slough
Categories: Retail Colleagues
Location: Nottinghamshire
Salary: £11.25 - £13.11 per hour
Business Area: Retail

Got a passion for all things bike?

You will have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you'll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you'll help us wow every customer.

Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you'll help customers find and maintain their dream bike.

Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.

To be successful in this role you'll need:

• Experience of service, building and repair across a range of cycles
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with others
• Experience of working with - and achieving - sales targets
• Availability to work on a rota basis, including weekends

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life insurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.