Cyber Security Analyst – SOC L1

TEAM; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Gym membership

Vitality at Work benefits

Annual leave up to 25 days

Company pension

Mentoring programme

Volunteer time

Cycle to Work

Team events

Games nights

Regular team activities

Job summary

TEAM is an established MSP in London’s West End, offering a permanent opportunity within a growing UK-based team that protects client systems from evolving cyber threats. This role sits in a managed services environment with a comprehensive benefits package and development opportunities.

The position follows a 7.5-hour day on a fortnightly shift pattern covering 8:00am–4:30pm, 9:00am–5:30pm or 9:30am–6:00pm, with gym membership and Vitality at Work rewards among the perks.

Qualifications

• Experience in Tier 1 security operations within an MSP for corporate clients.
• Knowledge of Defender XDR, Sentinel SIEM and EDR technologies.
• Understanding of Microsoft 365 security from threat perspective.
• SC-200 SC-900 or studying towards these certifications.
• Strong client service, incident communication and telephone skills.

Responsibilities

• Monitor, triage and provide the first line of defence for incidents across the organisation and managed security service
• Investigate alerts, identify false positives and prioritise genuine threats based on severity and potential impact
• Follow established playbooks to carry out remedial actions, escalating more complex or urgent incidents where required
• Manage technical, stakeholder and client communications throughout active incidents, providing clear and concise updates
• Liaise with third-party service providers when required, logging tickets and coordinating activity through to resolution
• Maintain a professional, customer-focused service throughout each ticket lifecycle, keeping clients informed of progress and managing expectations

Skills

Tier 1 SOC experience

Defender XDR

Microsoft Sentinel

Endpoint Detection & Response

Microsoft 365 security

Client service

Incident communication

Telephone skills

Tools

Microsoft Defender XDR

Microsoft Sentinel

EDR tools

Job description

Salary: £36,000 - 36,000 per year

Requirements:

• Proven experience working within a Tier 1 security operations environment for an MSP, supporting corporate clients
• Working knowledge of Microsoft Defender XDR, Microsoft Sentinel SIEM and Endpoint Detection and Response technologies
• Understanding of Microsoft 365 cloud technologies from a cyber threat and security perspective
• SC-200 Microsoft Certified: Security Operations Analyst Associate and SC-900 Microsoft Certified: Security, Compliance and Identity Fundamentals, or currently studying towards these certifications
• Strong client service, incident communication and telephone skills, with the ability to manage competing priorities during active security events

Responsibilities:

• Monitor, triage and provide the first line of defence for incidents across the organisation and managed security service
• Investigate alerts, identify false positives and prioritise genuine threats based on severity and potential impact
• Follow established playbooks to carry out remedial actions, escalating more complex or urgent incidents where required
• Manage technical, stakeholder and client communications throughout active incidents, providing clear and concise updates
• Liaise with third-party service providers when required, logging tickets and coordinating activity through to resolution
• Maintain a professional, customer-focused service throughout each ticket lifecycle, keeping clients informed of progress and managing expectations

Technologies:

• Cloud
• Microsoft 365
• Security
• Office 365

More:

We are an established MSP in Londons West End, working within a growing UK-based team that supports corporate clients and protects their systems from emerging cyber threats. This is a permanent opportunity within a growing managed services environment, with gym membership and Vitality at Work rewards and benefits, 20 days annual leave plus bank holidays increasing with service up to 25 days, a company pension, employee mentoring programme, paid volunteer time, Cycle to Work scheme, team events, games nights and regular team activities. We also offer opportunities for continued development within an established cyber security environment, and the role follows a 7.5-hour day on a fortnightly shift pattern covering 8:00am–4:30pm, 9:00am–5:30pm or 9:30am–6:00pm.