Cyber Resilience Lead

Barclays Bank PLC; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution seeks a Cyber Resilience Lead to strengthen recovery capabilities from cyber incidents. This role involves designing cyber recovery tests and collaborating on Data Centre Recovery exercises. Ideal candidates will have a solid understanding of recovery tools and experience in enhancing resilience across teams. Key responsibilities include managing incidents, analyzing processes, and fostering relationships to achieve operational excellence. This position will be based in Knutsford, Greater London.

Qualifications

• Comprehensive awareness and understanding of cloud recovery tools.
• Experience with on-prem physical systems and virtual environments.
• Ability to estimate cyber recovery testing duration and complexity.

Responsibilities

• Design and implement cyber recovery tests.
• Support large-scale Data Centre Recovery exercises.
• Manage service requests, incidents, and problems.
• Analyze and improve service delivery processes.
• Develop reports on service performance.

Skills

Cloud-based recovery tools

Data Centre Recovery (DCR)

Relationship building

Risk oversight

Change and transformation

Job description

Join us as a Cyber Resilience Lead, to help strengthen our organization’s ability to recover from cyber incidents and maintain operational resilience across critical systems. You will be part of a collaborative team dedicated to protecting technology infrastructure and applications through effective recovery testing and planning.

You will take a key role in designing and implementing cyber recovery tests, supporting large-scale Data Centre Recovery (DCR) exercises, and enhancing cyber resilience across global teams. Working closely with our stakeholders, you will help ensure readiness for advanced recovery scenarios and foster positive relationships to achieve successful outcomes.

Qualifications

• Comprehensive awareness and practical understanding of cloud-based recovery tools and processes, including Rubrik onboarding and recovery steps.
• Broad understanding of the range of applications and infrastructure within the test scope, including on‑prem physical systems (Windows or Linux), virtual and cloud environments, storage solutions such as SAN/NAS, databases, and network components.
• Ability to estimate cyber recovery testing duration and complexity, including test case volumes, scenarios, and prioritisation.

Highly Valued Skills

• Experience in supporting the planning and execution of medium and large‑scale Data Centre Recovery (DCR) exercises and Cyber Resilience Recovery Testing Events.
• Ability to build and maintain effective relationships across global teams.
• Solid understanding of risk oversight, change and transformation, and strategic thinking.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To execute the seamless delivery of IT services while maintaining a robust and secure control environment, utilising their expertise, control knowledge and leadership skills to safeguard sensitive data, mitigate operational risks and support the bank’s technology systems.

Accountabilities

Execution of support services across Operations and Technology (O&T) production functions, including incident management triage, management and escalation, event management, change management and batch processing management.

Management and resolution of service requests, incidents and problems prioritised by their severity to disrupt the bank’s IT services.

Analysis and improvement of service delivery processes to identify blocks, implement automation solutions to streamline workflows and ensure processes align to relevant regulatory requirements, through the utilisation of new and existing technologies and collaboration with various stakeholders.

Development of detailed reports on service performance and trends and communicate key findings to relevant stakeholders to support decision making and promote a culture of security awareness.

Development and maintenance of stakeholder relationships, including business units, technology teams, control functions and service providers, to align service delivery processes and effective communication.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions / business divisions.

Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and / or projects, identifying a combination of cross‑functional methodologies or practices to meet required outcomes.

Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.

Identify ways to mitigate risk and develop new policies / procedures in support of the control and governance agenda.

Take ownership for managing risk and strengthening controls in relation to the work done.

Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.

Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.

Communicate complex information. ‘Complex’ information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Influence or Convince Stakeholders to Achieve Outcomes

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.