Cutover & Transition Manager - LONDON

Capgemini; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global consulting firm in the UK is seeking a Cutover and Transition Manager to lead digital transformation initiatives. The successful candidate will be responsible for managing cutover activities, ensuring readiness, and facilitating smooth transitions from legacy systems. Candidates should have extensive experience, strong communication skills, and the ability to manage cross-functional teams under tight deadlines.

Qualifications

• Proven experience in managing cutover and transition activities in large-scale transformation programmes.
• Strong understanding of ITIL service transition and enterprise change management.
• Ability to manage cross-functional teams under pressure and tight deadlines.
• Experience with ECC setup and runbook management.
• Ability to manage cross-functional teams under pressure and tight deadlines.

Responsibilities

• Drive the development and sign-off of the Cutover Strategy and Cutover Design.
• Ensure ECC setup is completed and operational.
• Own the creation and finalisation of the Master Runbook, ensuring all activities are sequenced and resourced.
• Define and gain agreement on readiness criteria with the Programme Board and key stakeholders.
• Lead Quality Gate assessments and ensure all criteria are met.

Skills

Managing cutover and transition activities

ITIL service transition

Stakeholder management

Communication skills

ECC setup

Cross-functional team management

Job description

Overview

Shape the Future with Capgemini

At Capgemini, we empower you to shape your career your way. Join a global community where collaboration, innovation, and purpose come together to reimagine what's possible. Be part of a team that helps the world's leading organizations unlock the power of technology to build a more sustainable and inclusive future.

Job Title: Cutover and Transition Manager

The Cutover and Transition Manager will lead the planning, coordination, and execution of cutover and transition activities for a major digital transformation programme. This role ensures readiness across business and technical teams, manages governance and stakeholder alignment, and oversees the successful transition from legacy systems to new services.

Responsibilities

Cutover Preparation

• Drive the development and sign-off of the Cutover Strategy and Cutover Design.
• Ensure ECC (Enterprise Command Centre) setup is completed and operational.
• Own the creation and finalisation of the Master Runbook, ensuring all activities are sequenced and resourced.

Governance and Readiness

• Define and gain agreement on readiness criteria with the Programme Board and key stakeholders.
• Manage and enforce the change freeze period to protect cutover integrity.
• Lead Quality Gate assessments and ensure all criteria are met.
• Coordinate ExCo updates and ensure Gold Team mobilisation and alignment.

Event Execution

• Plan and oversee execution of Dry Run and subsequent rehearsals.
• Manage Smoke Testing and Live Proving activities to validate readiness.
• Lead the Service Go-Live event, ensuring all teams are aligned and issues are escalated/resolved promptly.
• Oversee Early Life Support (ELS) and ensure smooth handover to BAU service teams.

Skills & Experience

• Proven experience in managing cutover and transition activities in large-scale transformation programmes.
• Strong understanding of ITIL service transition and enterprise change management.
• Excellent stakeholder management and communication skills, including executive-level reporting.
• Experience with ECC setup and runbook management.
• Ability to manage cross-functional teams under pressure and tight deadlines.

About Capgemini

Capgemini is a global leader in business and technology transformation. With 340,000 team members in over 50 countries, we help organizations accelerate their digital and sustainable transitions. Backed by over 55 years of experience, we deliver end-to-end solutions powered by AI, cloud, and data, and supported by deep industry expertise. In 2023, Capgemini reported global revenues of €22.5 billion.Get the future you want