Customs & Logistics Co-ordinator

Edrington; Glasgow; Hybrid; GBP 34,000 - 43,000; Full time

Benefits offered by this job

Holiday entitlement

Pension plan

Share reward scheme

Private medical insurance

Wellbeing support

Staff product allowance

Hybrid working

Maternity/paternity leave

Carers leave

Job summary

Edrington is seeking a detail-oriented Customs & Excise professional to join our team responsible for preparing and managing customs and origin documentation for international shipments. You will work closely with internal teams and external partners to ensure accurate, timely, and compliant import/export activity.

You will coordinate documentation and declarations, monitor shipments for compliance and support HMRC audits while contributing to continuous improvement across the logistics

Qualifications

• Experience with customs, excise, freight, logistics, or import/export documentation processes.
• Attention to detail and ability to manage multiple shipment deadlines.
• Strong communication and relationship-building with internal and external partners.

Responsibilities

• Prepare, review and manage customs, origin and shipment documentation for import/export activities.
• Coordinate with internal teams, customs agents, freight forwarders and partners to support declarations and movements.
• Monitor shipments and documentation, identifying compliance risks and escalating appropriately.
• Support HMRC requests, audits and compliance checks while following regulations.
• Contribute to continuous improvement to enhance compliance and cost efficiency.
• Provide administrative support for Customs & Excise activities and freight operations.

Job description

Edrington's vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Our Blend of Benefits

• Salary £34,000 - £43,000
• 37 days holiday, plus 4 Giving More volunteer days
• Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
• Share in our success with up to 10% Share Reward scheme (subject to eligibility)
• Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
• 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
• Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
• Embrace work-life harmony with hybrid working, 26 weeks' paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Embrace Excellence

Join our Customs & Excise team and play a key role in keeping our international shipments moving compliantly and efficiently. You'll be responsible for preparing and managing customs and origin documentation, working closely with internal teams and external partners to ensure accurate, timely and compliant import and export activity. This is a fantastic opportunity for a detail-oriented individual who enjoys collaborating with others and making a real impact across a fast-paced supply chain operation.

Make an Impact

• Prepare, review and manage customs, origin and shipment documentation to support compliant import and export activities and ensure records are accurate, complete and audit-ready.
• Coordinate with internal teams, customs agents, freight forwarders and external partners to support customs declarations, freight movements and the timely resolution of shipment queries or discrepancies.
• Monitor shipments and documentation processes, identifying and escalating customs, excise and compliance risks where appropriate.
• Support HMRC requests, audits and compliance checks while maintaining adherence to customs, excise and trade regulations.
• Contribute to continuous improvement initiatives, identifying opportunities to enhance compliance, operational efficiency and cost effectiveness.
• Provide administrative and operational support for Customs & Excise activities, projects and freight operations.

Your Talent and Skills

To be successful in this role, you will have a good working knowledge of, or a willingness to develop expertise in, customs, excise, freight, logistics, and import/export documentation processes. You will understand customs and origin documentation requirements, including EUR1 certificates, certificates of origin, commercial invoices, packing lists, and supporting shipment paperwork. With a strong attention to detail, you will be able to identify incomplete, inconsistent, or inaccurate documentation and manage competing priorities while working accurately to shipment and documentation deadlines. You will be a confident communicator, capable of building effective relationships with internal stakeholders, freight forwarders, customs agents, and external partners. Strong organisational skills are essential, alongside the ability to maintain accurate records in line with internal controls and audit requirements. You will be comfortable working with shipment data, business systems, and documentation workflows, and able to recognise and appropriately escalating customs, excise, or documentation risks. Previous experience within customs, excise, freight, logistics, or supply chain environments would be advantageous, while experience in the spirits, drinks, or bonded goods sector would be beneficial but is not essential. Knowledge of excise goods movement within warehousing and an understanding of HMRC's Customs Declaration Service would also be desirable. This role operates within a Known Consignor environment, meaning that the successful candidate will be subject to more thorough background and security checks as part of the onboarding process.

We've put together some criteria that we think is important for this role, but don't worry if your experience and expertise isn't an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Applications close 26th August 2026.

A Place For Everyone

We're proud of our inclusive culture - where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.