Customs & Compliance Officer

Bennett and Game Careers; Purfleet-on-Thames; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading logistics firm in Essex is seeking a Customs & Compliance Officer to oversee customs activities and ensure compliance for ocean and road freight operations. The ideal candidate will manage customs processes, liaise with Port and Customs authorities, and drive improvements in operational efficiency. A competitive salary of £35,000 - £45,000 DOE is offered for this role.

Qualifications

• Experience in customs and border compliance activities.
• Knowledge of ocean and road freight operations.
• Hands-on experience with customs systems and procedures.

Responsibilities

• Manage customs and compliance activities for efficient cargo flow.
• Liaise with Port and Customs authorities for key authorisations.
• Serve as the subject-matter expert for customs matters.
• Deliver compliance reports and process documentation.
• Resolve customs issues affecting logistics.

Skills

Customs compliance management

Multimodal logistics knowledge

Communication with authorities

Problem-solving

Job description

Position : Customs & Compliance Officer

Location : Essex

Salary : £35,000 - £45,000 DOE

Due to continued growth, our client is seeking a Customs & Border Compliance Officer to join their team out of one of their UK offices.

Specialising in multimodal logistics, operating large‑scale ocean (short‑sea) and road freight services across several countries.

Job Overview

• Manage all customs and border compliance activities affecting ocean and road freight operations, ensuring smooth, efficient, and compliant cargo flow.
• Liaise with national and local Port and Customs authorities, and secure / maintain key authorisations such as AEO, Bonded Warehouse and Temporary Storage.
• Serve as the organisation's subject‑matter expert for customs matters, supporting both road and ocean teams across multiple sites.
• Create, update and deliver internal procedures, KPIs, compliance reports, and process documentation.
• Support and improve a wide range of operational and customs‑related IT systems.
• Investigate and resolve customs issues that could impact vessel schedules, port turnaround, or road freight timelines.
• Drive ongoing process improvement and contribute to operational efficiency across both transport modes.

Job Requirements

Hands‑on...