Customs Compliance Manager

Volvo Group; Warwick; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading global logistics firm is seeking a Customs Compliance Manager in Warwick, offering a salary up to £70,000 depending on experience. This hybrid role involves ensuring compliance with customs regulations, leading improvement initiatives, and managing relationships with customs authorities. Ideal candidates have a strong background in customs and hold a Level 3 Certificate in Customs Compliance. The position features a company car scheme and a comprehensive benefits package, including medical insurance and a pension plan.

Benefits

Company car scheme

Pension scheme with matched contributions

Medical insurance

Employee assistance program

Generous holiday allowance

Fitness perks

Enhanced family-friendly policies

Qualifications

• Strong background in customs, logistics or trade.
• Track record of ensuring compliance and driving improvement.
• Detail-focused and enjoy using data to create meaningful change.

Responsibilities

• Lead initiatives that strengthen customs operations and ensure efficiency.
• The main contact with customs authorities in the UK.
• Support roadmap activities and analyse trade data for improvements.

Skills

Strong analytical skills with experience using Excel

Experience in stakeholder management

Clear communication skills

Use of Root Cause Analysis

Proactive approach to compliance controls

Education

A Level 3 Certificate in Customs Compliance

Tools

Power BI

Microsoft Office Suite

Job description

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Customs Compliance Manager

Salary: Up to £70,000 depending on experience.

Company car and up to 5% company bonus.

Location: Warwick, Hybrid Working (60% in the office) with occasional travel across the UK and Europe.

Volvo Group Customs & Trade ensures compliance with customs rules and legislation while continuously improving and optimising processes to reduce customs-related costs globally. With around 100 employees worldwide, we bring together expert knowledge in customs regulations and trade compliance.

What the Volvo Group Can Offer You:

• Company car scheme: Choice between EV or Hybrid models.
• Pension scheme: Matched up to 10% of your salary, including death in service cover.
• Medical Insurance: Coverage provided by Bupa.
• Employee Assistance Program: Wellness, mindfulness and counselling services.
• Generous holiday allowance: 25 days + length of service growth to 30 days plus bank holidays.
• Fitness perks: Access to MyGymDiscounts and MyActiveDiscounts.
• Enhanced family-friendly policies: Maternity leave 6 months full pay, 6 months half pay; 5-week paternity leave.

Who You Are and Your New Colleagues:

You have a strong background in customs, logistics or trade, with a track record of ensuring compliance and driving improvement. You are analytical, detail-focused and enjoy using data to create meaningful change. The ideal candidate will be confident in managing both internal and external stakeholders and thrive when working collaboratively.

• A Level 3 Certificate in Customs Compliance
• Experience using Root Cause Analysis or similar tools to support continuous improvement
• Strong analytical skills with experience using Excel and Power BI
• Experience in stakeholder management and cross-functional collaboration
• The ability to drive improvement activities within the UK and surrounding countries
• Solid knowledge of Microsoft Office applications
• A proactive approach to internal reviews, follow-ups and compliance controls
• Clear communication skills, both verbal and written

What You Will Do:

In this role, you will turn compliance into a competitive advantage for Volvo Group. You will lead initiatives that strengthen our customs operations, enhance efficiency and ensure that our processes remain future‑ready.

• The main contact with customs authorities in the UK and Ireland
• Work closely with brokers to ensure smooth and compliant import and export processes
• Lead audits, assess risk and ensure that all compliance requirements are met
• Support roadmap activities through to 2030 and work with other teams on specialist topics
• Analyse trade and Power BI data to identify improvements or report to management
• Ensure all brands within the Volvo Group are compliant
• Implement and develop new customs processes
• Maintain documentation and strong compliance controls through regular reviews

Apply today or share this opportunity with someone who would be perfect for the role.

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