Customs Compliance Manager

Volvo; Warwick; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading global automotive firm is seeking a Customs Compliance Manager to lead compliance operations and enhance efficiency. The role is hybrid with 60% in office work, requiring strong analytical skills and significant experience in customs and stakeholder management. The ideal candidate will have a Level 3 Certificate in Customs Compliance and a proven track record in driving improvement. A competitive salary of up to £70,000 along with excellent perks is offered.

Benefits

Company car scheme

Pension scheme

Medical Insurance

Employee Assistance Program

Generous holiday allowance

Fitness perks

Enhanced family-friendly policies

Qualifications

• Strong background in customs, logistics, or trade with a focus on compliance.
• Track record of driving improvement in processes.
• Experience in managing internal and external stakeholders.

Responsibilities

• Main contact with customs authorities in the UK and Ireland.
• Lead audits and ensure compliance requirements are met.
• Analyze trade and Power BI data for improvements.

Skills

Analytical skills

Stakeholder management

Excel

Power BI

Attention to detail

Clear communication

Education

A Level 3 Certificate in Customs Compliance

Tools

Root Cause Analysis

Microsoft Office

Job description

Customs Compliance Manager
Salary: Up to £70,000 depending on experience

Company car and up to 5% company bonus
Location: Warwick, Hybrid Working (60% in the office) with occasional travel across the UK and Europe

Volvo Group Customs & Trade ensures compliance with customs rules and legislation while continuously improving and optimising processes to reduce customs-related costs globally. With around 100 employees worldwide, we bring together expert knowledge in customs regulations and trade compliance.

In this role, you will be Volvo’s main contact with customs authorities, explaining our standards and how we comply with applicable regulations. You will also lead or support internal and external audits and take responsibility for relevant certifications and permits. We work proactively to use trade as a competitive advantage and to capture opportunities across the supply chain. Combined with smart digital tools, this creates a strong foundation for success.

What the Volvo Group Can Offer You:

• Company car scheme: (A choice between EV or Hybrid models)
• Pension scheme: Matched up to 10% of your salary, including death in service cover.
• Medical Insurance: Medical insurance coverage is provided by Bupa.
• Employee Assistance Program: Take advantage of our wellness, mindfulness, and counselling services supporting your overall well-being.
• Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
• Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
• Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

Who You Are and Your New Colleagues:

You have a strong background in customs, logistics or trade, with a track record of ensuring compliance and driving improvement. You are analytical, detail-focused and enjoy using data to create meaningful change. The ideal candidate will be confident in managing both internal and external stakeholders and thrive when working collaboratively.

You will bring:

• A Level 3 Certificate in Customs Compliance
• Experience using Root Cause Analysis or similar tools to support continuous improvement
• Strong analytical skills with experience using Excel and Power BI
• Experience in stakeholder management and cross-functional collaboration
• The ability to drive improvement activities within the UK and surrounding countries
• Solid knowledge of Microsoft Office applications
• A proactive approach to internal reviews, follow-ups and compliance controls
• Clear communication skills, both verbal and written

You report directly to the Director of Customs & Trade EMEA and you are an active member of the EMEA management team.

What You Will Do:

In this role, you will turn compliance into a competitive advantage for Volvo Group. You will lead initiatives that strengthen our customs operations, enhance efficiency and ensure that our processes remain future-ready.

• The main contact with customs authorities in the UK and Ireland
• Work closely with brokers to ensure smooth and compliant import and export processes
• Lead audits, assess risk and ensure that all compliance requirements are met
• Support road map activities through to 2030 and work with other teams on specialist topics
• Analyse trade and Power BI data to identify improvements or report to management
• Ensuring all the brands within the Volvo Group are compliant
• You will implement and develop new customs processes
• Maintain documentation and strong compliance controls through regular reviews

Apply today or share this opportunity with someone who would be perfect for the role.