Customs Compliance Analyst - Franchise

Primark Stores Limited; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Customs Compliance Analyst to support franchise operations. This role involves managing import documentation, collaborating with various teams, and ensuring compliance with regulations. The ideal candidate will have experience in regulatory compliance and strong communication skills, contributing to the efficiency of the supply chain.

Benefits

27 days of leave plus bank holidays

Flexible working arrangements

Healthcare

Pension

Potential bonus opportunities

Qualifications

• At least 18 months of experience in regulatory compliance.
• Proficiency in Excel and good knowledge of other Microsoft Office applications.

Responsibilities

• Establishing and managing a process for U prefix orders.
• Enhancing internal risk reporting for new franchise markets.
• Liaising with franchise partners for document collection.

Skills

Regulatory Compliance

Communication

Excel

Tools

Microsoft Office

Job description

Customs Compliance Analyst - Franchise

Because you can see how we can be better. Innovate, your way.

Supply Chain at Primark

Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.

The purpose of the Compliance Analyst is to support the franchise business by ensuring all required data and documentation are available for importing our products into new franchise markets. The role acts as the single point of contact for import and regulatory documentation for our franchise partners and as an intermediary between internal stakeholders, franchise partners, and suppliers to facilitate smooth movement, import, and sale of our products in designated territories.

What you’ll get:

We value our people highly and aim to provide an environment conducive to your best performance. Here’s what lifestyle benefits include:

• 27 days of leave, plus bank holidays, with the option to buy 5 additional days.
• Flexible working arrangements, early Friday finishes, and a subsidised cafeteria.
• Healthcare, pension, and potential bonus opportunities.

What You’ll do:

You will collaborate with diverse teams and handle a variety of tasks daily. Key responsibilities include:

1. Establishing and managing a process to identify U prefix orders and ensuring associated products have valid HS codes early in the process.
2. Enhancing internal risk reporting to include new franchise markets and their import regulations, enabling weekly risk assessments for regulatory or documentation requirements.
3. Working with franchise partners to review risk reports, determine necessary documents, and coordinate their collection for product registration and importation.
4. Serving as a central point for data and document collation from internal stakeholders such as product compliance, QA, legal, finance, etc.
5. Liaising with franchise partners to ensure documents meet country-specific formatting and data requirements.

What you'll bring

We want everyone to feel they’re making a meaningful contribution. Essential skills and experiences include:

• At least 18 months of experience in regulatory compliance.
• Proficiency in Excel and good knowledge of other Microsoft Office applications like PowerPoint, Access, and Word.
• A keen interest in understanding complex legislation and its impact on Primark.
• Strong communication skills and the ability to process key information quickly.

Does this sound like you? We’re eager to see what you’ll bring to our team. You’ll be supported by capable colleagues in an environment that celebrates diversity and fosters your growth. At Primark, we’re excited about our future—and yours.

At Primark, people matter. They are the heart of our business, from our first store in Dublin in 1969 to a £9bn+ turnover company with over 80,000 colleagues and 440 stores across 17 countries today. Our core values are Caring, Dynamic, and Working Together. We prioritize accessibility and are committed to providing reasonable adjustments during the recruitment process. Please contact your talent acquisition specialist for any needs such as extended assessment time, sign language interpretation, mobility access, or assistive technology.

All employment offers are subject to background checks, including right to work, references, education verification, and for some roles, criminal and financial checks. Please reach out to our talent acquisition team if you have any concerns.

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