Customs Administrator

British Airways; Hounslow; On-site; GBP 22,000 - 30,000; Full time

Job summary

British Airways is seeking a Customs Administrator to join our operations team, focusing on international trade compliance and logistics in a fast-paced environment.

You will submit customs declarations to HMRC, coordinate transport solutions, and contribute to audits and data reporting while upholding high standards and a compliance-first mindset.

Qualifications

• Education to Level 2 (Desirable)
• Equival...ent experience (Desirable)
• Knowledge of Customs processes and procedures (Essential)

Responsibilities

• Ensures timely submission of Customs declarations to HMRC, ensuring compliance with company and regulatory processes and procedures.
• Providing Transport solutions to requests from internal customers.
• Prioritisation, planning and organisation of both individual and team tasks as part of set objectives, ensuring that all reporting lines are adhered to and relevant departmental, team and individual objectives are fulfilled.
• Ensures high-quality communication takes place with all stakeholders, suppliers and customers and that this takes place in a timely and accurate manner.
• Expected to work collaboratively within the department and throughout the airline, its partners and suppliers.
• Departmental report production and presentation.
• Compilation of data and statistics, which may be from internal or external sources and transferring to local systems as required.
• Input to and updating of company systems and processes.
• Support B.A. Customs compliance monthly import and export audits

Skills

Highly organised

Detail-focused

Knowledge of Customs processes

Education

Level 2 education

Tools

EWS

SAP

Job description

A Career Without Limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Customs Administrator

The Customs Administrator is a key operational role that sits at the centre of international trade compliance and logistics. It requires a highly organised, detail-focused individual who can balance accuracy, compliance, and customer service in a fast-paced environment. The role is ideally suited to someone who takes ownership, demonstrates sound judgement, and has the confidence to manage competing priorities while maintaining high standards. A successful Customs Administrator is proactive, resilient, and committed to ensuring the smooth flow of goods while safeguarding the business from regulatory and financial risk through strong attention to detail and a compliance-first mindset.

What You’ll Do

• Ensures timely submission of Customs declarations to HMRC, ensuring compliance with company and regulatory processes and procedures.
• Providing Transport solutions to requests from internal customers.
• Prioritisation, planning and organisation of both individual and team tasks as part of set objectives, ensuring that all reporting lines are adhered to and relevant departmental, team and individual objectives are fulfilled.
• Ensures high-quality communication takes place with all stakeholders, suppliers and customers and that this takes place in a timely and accurate manner.
• Expected to work collaboratively within the department and throughout the airline, its partners and suppliers.
• Departmental report production and presentation.
• Compilation of data and statistics, which may be from internal or external sources and transferring to local systems as required.
• Input to and updating of company systems and processes.
• Support B.A. Customs compliance monthly import and export audits

What You’ll Bring To British Airways

• Education to Level 2 (or educational equivalent) – Desirable
• Alternatively, possesses equivalent experience – Desirable
• Good knowledge of BA Engineering IT systems, including EWS/SAP – Desirable
• Sound knowledge of material movements & logistics processes & procedures – Desirable
• Knowledge of Customs processes and procedures (Essential)

Why British Airways?

Join a world-class airline with a proud heritage and an exciting future. At BA Engineering, you’ll work with the best in the business, in a role where your contribution directly enhances the safety and reliability of our global fleet.

We offer a competitive salary, generous travel benefits, excellent training, and development opportunities to grow your career.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we are looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit, and warmth are the same special qualities that make us who we are. If you are made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we are connecting Britain with the world and the world to Britain like no one else.