Customer Team Member — Flexible Shifts & 31 Days Holiday

Co-op Group; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading community-focused retailer is looking for a Customer Team Member in Mold. The role involves providing excellent customer service, supporting team colleagues, and engaging with community activities. Ideal candidates should possess strong people skills and a positive attitude towards change. This part-time position offers a competitive hourly rate of £12.60, paid training, and numerous employee benefits, including a discount on store products and a robust pension scheme.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Access to virtual healthcare services

31 days holiday

Employee assistance service

Paid training and development support

Cycle-to-work scheme

Qualifications

• Genuine care for customer needs.
• Ability to build positive relationships.
• Positive approach to change and problem solving.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service.
• Support store colleagues in solving problems.
• Ensure store safety and legality.
• Introduce new products and services.
• Support local community activities.

Skills

Customer service

Problem solving

Flexibility

People skills

Job description

A leading community-focused retailer is looking for a Customer Team Member in Mold. The role involves providing excellent customer service, supporting team colleagues, and engaging with community activities. Ideal candidates should possess strong people skills and a positive attitude towards change. This part-time position offers a competitive hourly rate of £12.60, paid training, and numerous employee benefits, including a discount on store products and a robust pension scheme.