Customer Team Member — Flexible, Community-Focused Retail

Co-op; Horncastle; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training

30% staff discount

Pension scheme

31 days holiday

GP access

Job summary

Co-op in Horncastle is hiring a Customer Team Member for our local store. You’ll join a friendly team, helping customers, stocking shelves, and processing tills. The role is part-time (12 hours per week) with regular overtime and a permanent contract.

Shifts are primarily mid-afternoon to late evening, including at least one weekend shift. Full training is provided and you’ll support community needs, promote Co-op membership, and ensure prices and stock are accurate.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• Retail interest; experience not essential.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal – keep shelves stocked and ensure prices, dates, and temperatures are correct
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexibility

Job description

Co-op in Horncastle is hiring a Customer Team Member for our local store. You’ll join a friendly team, helping customers, stocking shelves, and processing tills. The role is part-time (12 hours per week) with regular overtime and a permanent contract.

Shifts are primarily mid-afternoon to late evening, including at least one weekend shift. Full training is provided and you’ll support community needs, promote Co-op membership, and ensure prices and stock are accurate.