Customer Team Member

Compass Group PLC; Oxford; Hybrid; GBP 1,240,000 - 1,653,000; Full time

Benefits offered by this job

Training and development

Wellbeing programme

Social events

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is seeking a Customer Team Member on a zero hours basis to support our busy operations. You will deliver a seamless, personalised guest experience, handle cash and maintain a positive brand image.

Ideal candidates are people-focused, reliable, and able to work flexibly with variable shifts. We provide training, development opportunities, and a supportive workplace culture that values diversity and teamwork.

Qualifications

• Experience in delivering high-quality customer service.
• Ability to work as part of a team and communicate clearly.

Responsibilities

• Serve customers with a personalised and seamless experience.
• Be knowledgeable about services and engage customers effectively.
• Represent CH&CO and uphold the brand image.
• Handle cash and operate the cash register.
• Comply with Health and Safety regulations.

Skills

Communication

Teamwork

Timekeeping

Reliability

Work under pressure

Customer service

Tools

Cash register

Job description

We're currently recruiting a dedicated Customer Team Member (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Customer Team Member (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• Access to some great high street discount vouchers

Here’s an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing CH&CO and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Customer Team Member (Zero Hours) will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Job Reference: com/0910/42700001/52838575/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Job Reference com/0910/42700001/52838575/WJ