Customer Team Member

Co-Op Company; Leadgate; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Full training

30% discount on Co-op products

Flexible pay access

Pension with up to 10% employer

31 days holiday

GP access

Cycle-to-work

Résumé du poste

Co-op is seeking a Customer Team Member in Leadgate to join a friendly store team. You will contribute to a fast-moving environment, providing helpful service, and supporting daily operations to keep the store running smoothly.

The role involves a mix of opening, middle, and closing shifts, with weekend coverage. Full, paid training is provided, and you’ll promote Co-op membership while serving the local community.

Qualifications

• Genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across shifts and as part of a team.
• Interest in retail; experience not essential.

Responsabilités

• Deliver friendly and thoughtful service to customers on the shop floor and tills.
• Help keep shelves stocked and prices, dates, and stock accuracy checked.
• Support daily operations to create a great shopping experience.

Connaissances

Customer service

Teamwork

Description du poste

Customer Team Member

Location: 33-34 Front Street , Leadgate, DH8 7SB

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening shifts, middle shifts, and closing shifts. At least 2 shifts will be closing and at least 1 will be at the weekend. We’re happy to discuss your availability further at interview.

Full, paid training provided

We’re looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme