Customer Team Member

Co-op Group; Crewe; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

30% employee discount

Pension scheme

Holiday entitlement

Job summary

Co-op Group in Crewe is hiring a Customer Team Member to join our local store. The role involves friendly, helpful service on the shop floor, tills, and possibly in the bakery or post office, with 12-20 hours per week and regular overtime.

You’ll work early shifts and at least one weekend shift, with full training provided and a commitment to the community. You must be aged 18 or over and will help keep shelves stocked, promote Co-op membership, and support local activities.

Responsibilities

• Deliver friendly and thoughtful service on the shop floor and tills.
• Work hands-on in the in-store bakery or post office as required.
• Keep shelves stocked, check dates and prices, and support daily operations.

Job description

Customer Team Member Location: 5 Rope Lane Shavington , Crewe, CW2 5DT Pay: £13.04 per hour Contract: 12-20 hours per week + regular overtime, permanent contract, part time Working pattern: Opening shifts, early morning starts through to early afternoon.

Will include at least 1 weekend shift which will require flexible availability.

We're happy to discuss this further at interview.

Role will include working in our in-store bakery Full, paid training provided You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day.

Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters: You'll help keep our shelves stocked and support sales, making sure customers can find what they need.

You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities.

Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you’ll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal
• keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community What you’ll bring:

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So, when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources - 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions - 31 days of holiday (including bank holidays, pro rata for part time colleagues) - 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).