Customer Team Member

Co-op Group; Cardiff; Vor Ort; GBP 17.908 - 19.286; Teilzeit

Benefits dieser Stelle

30% discount on Co-op products

Pension scheme with employer contrib.

Holiday: 31 days pro-rata

24/7 GP access and support programme

Inclusive, diverse team

Zusammenfassung

Co-op is looking for Customer Team Members in Cardiff to join a fast-paced store team. You will help deliver friendly, helpful service on the shop floor and tills, with varied shifts including early mornings and evenings, and at least one weekend shift.

Full, paid training is provided, and you must be 18 or over for interview considerations. You’ll be part of a community-focused team, supporting daily operations, maintaining shelves, prices and stock accuracy, and promoting Co-op Membership.

Qualifikationen

• Passion for helping people and delivering great customer service.
• Able to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment (experience not essential).

Aufgaben

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Hands-on work on the shop floor and tills, contributing to daily operations for a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Ensure the store is safe and legal.
• Keep the shelves stocked and ensure prices, dates, and temperatures are correct.
• Promote Co‑op Membership and support your local community.

Kenntnisse

Customer service

Teamwork

Flexibility

Tools

Till operations

Jobbeschreibung

Customer Team Member. Location: 360 Cyncoed Road Cardiff, Cardiff, CF23 6RZ. Pay: £13.04 per hour. Contract: 12 hours per week + regular overtime, permanent contract, part time. Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing), including at least 1 weekend shift (to be discussed at interview). Full, paid training provided. Apply easily from your mobile device by completing our assessments (no CV needed!). You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm or other business‑related needs.

We’re looking for Customer Team Members to join our team at Co‑op and play a key role in delivering friendly, helpful service in your local store.

As a Customer Team Member, you’ll work as part of a friendly team in a fast‑moving store, helping deliver essential services to our community every day.

Depending on your store, this could involve working in our post office, bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you’ll play a key role in making life easier for our customers.

Why this job matters: You’ll help keep our shelves stocked and support sales, making sure customers can find what they need.

You’ll be a familiar face in the community, getting to know customers and helping us stay connected with local and national charities.

Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.

What you’ll do

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Make sure the store is safe and legal.
• Keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
• Promote Co‑op Membership and support your local community.

What you’ll bring

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Benefits

• Full training and career development resources – 30% discount on all Co‑op products in‑store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions – 31 days of holiday (including bank holidays, pro‑rata for part‑time colleagues) – 24/7 access to GP appointments, and colleague support programme.
• Market‑leading policies to help you through life’s big moments.
• A place you’ll belong: We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we’ll support you.