Customer Team Leader – Retail Store & Bakery Lead

Co-op Careers; Capel; On-site; GBP 80,000 - 100,000; Part time

Job summary

A well-known supermarket chain is seeking a Customer Team Leader for part-time employment in Woking. You will be responsible for supporting a team, ensuring great customer service, and managing store operations during your shift. The role requires strong leadership abilities and a passion for community engagement. You will benefit from comprehensive training, generous discounts on store products, and a supportive environment focused on personal development and wellbeing.

Benefits

36 days holiday (including bank holidays)

10% employer pension contribution

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Genuine care for customers and members required.
• Strong people skills and ability to build relationships.

Responsibilities

• Provide friendly, welcoming service in-store.
• Coach and supervise Customer Team Members.
• Manage store operations when Store Manager is absent.
• Conduct stock checks and uphold safety standards.
• Foster an inclusive culture within the team.

Skills

Customer service

Team leadership

Organisational skills

Problem-solving

Flexibility

Job description

A well-known supermarket chain is seeking a Customer Team Leader for part-time employment in Woking. You will be responsible for supporting a team, ensuring great customer service, and managing store operations during your shift. The role requires strong leadership abilities and a passion for community engagement. You will benefit from comprehensive training, generous discounts on store products, and a supportive environment focused on personal development and wellbeing.