Customer Team Leader: Lead Store Team & Grow Your Career

Co-op Careers; Hexton; On-site; GBP 28,000 - 30,000; Full time

Job summary

A prominent retail company is seeking a Customer Team Leader to join their team in Hexton. The successful candidate will be responsible for ensuring great customer service, coaching team members, and managing store operations. The role requires strong leadership and problem-solving skills, with a commitment to delivering an inclusive culture. Benefits include 36 days of holiday, a pension scheme with employer contributions, and comprehensive training. This is a full-time position with a pay rate of £13.99 per hour.

Benefits

36 days holiday

Pension scheme with employer contributions

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Ability to provide friendly and thoughtful service.
• Capacity to lead and support a team effectively.
• Strong people skills to build relationships with customers.

Responsibilities

• Deliver exceptional customer service and manage store operations.
• Coach and supervise Customer Team Members.
• Ensure store compliance with safety and operational standards.

Skills

Customer service skills

Organisational skills

Problem-solving skills

Team leadership

Job description

A prominent retail company is seeking a Customer Team Leader to join their team in Hexton. The successful candidate will be responsible for ensuring great customer service, coaching team members, and managing store operations. The role requires strong leadership and problem-solving skills, with a commitment to delivering an inclusive culture. Benefits include 36 days of holiday, a pension scheme with employer contributions, and comprehensive training. This is a full-time position with a pay rate of £13.99 per hour.