Customer Team Leader — Lead & Develop Our Store Team

Co-op Digital; Runcorn; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known retail organization in Runcorn seeks a Customer Team Leader to provide exceptional customer service and lead a dedicated team. The role involves varied shifts, working in the bakery, and coaching team members while ensuring store operations remain safe and legal. Compensation includes £13.99 per hour, 36 days of holiday, and various employee benefits such as training and healthcare services. Join an inclusive workplace committed to community support.

Benefits

36 days holiday

10% employer pension contributions

30% discount on Co-op products

Virtual healthcare services

Qualifications

• Aged 18 or over for authorizing age-related sales.
• Ability to lead and support a team while working on the shop floor.
• Great people skills and relationship building.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team capabilities through coaching and training.
• Ensure store safety and operations.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Flexibility

Job description

A well-known retail organization in Runcorn seeks a Customer Team Leader to provide exceptional customer service and lead a dedicated team. The role involves varied shifts, working in the bakery, and coaching team members while ensuring store operations remain safe and legal. Compensation includes £13.99 per hour, 36 days of holiday, and various employee benefits such as training and healthcare services. Join an inclusive workplace committed to community support.