Customer Team Leader — Lead, Coach & Deliver Exceptional Service

Co-op; Warrington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Warrington is seeking a Customer Team Leader to manage store operations and provide exceptional service. You will coach and supervise team members, handle customer needs, and ensure a safe and operational environment. Join us for full paid training, 36 days holiday, and a pension with up to 10% contribution. This role includes a varied shift pattern and requires strong people skills.

Benefits

36 days holiday

Pension with 10% contribution

30% discount on products

Virtual healthcare services

Employee assistance service

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting your team.
• Strong people skills to build positive relationships.

Responsibilities

• Provide friendly and thoughtful service every day.
• Manage store operations and ensure safety.
• Coach and support your team, fostering an inclusive culture.

Skills

Customer care

Team leadership

Communication

Organizational skills

Problem-solving

Job description

A leading retail company in Warrington is seeking a Customer Team Leader to manage store operations and provide exceptional service. You will coach and supervise team members, handle customer needs, and ensure a safe and operational environment. Join us for full paid training, 36 days holiday, and a pension with up to 10% contribution. This role includes a varied shift pattern and requires strong people skills.