Customer Team Leader: Lead a Store Team with Great Benefits

Co-op Careers; Abingdon; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A well-known retail chain in the UK is seeking a Customer Team Leader to join their team in Abingdon. In this part-time role, you will deliver exceptional customer service, support and lead your team, and ensure the store operates smoothly. The ideal candidate will have great people skills, strong organizational capabilities, and a genuine care for customers. This position offers full training, 36 days of holiday, and benefits including a generous pension scheme and staff discounts.

Benefits

36 days holiday

Pension with up to 10% contribution

30% staff discount

Virtual healthcare services

Full paid training

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to lead and support the team.
• Strong organizational and problem-solving skills.
• Desire to learn and develop leadership skills.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and helpful service to customers.
• Coach and develop team capabilities.
• Ensure store remains safe and operational.
• Manage stock accuracy and shopping experience.
• Support store manager and deliver HR processes.
• Build relationships in the local community.

Skills

Customer care

Team leadership

Organizational skills

Problem-solving skills

Flexibility

Job description

A well-known retail chain in the UK is seeking a Customer Team Leader to join their team in Abingdon. In this part-time role, you will deliver exceptional customer service, support and lead your team, and ensure the store operates smoothly. The ideal candidate will have great people skills, strong organizational capabilities, and a genuine care for customers. This position offers full training, 36 days of holiday, and benefits including a generous pension scheme and staff discounts.