Customer Team Leader: Grow Your Store & Team

Co-op Group; Cowfold; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading grocery retailer in Cowfold is seeking a Customer Team Leader for a part-time position. You'll provide excellent customer service, support your team, and ensure smooth store operations. The role includes flexible shifts, paid training, and amazing benefits including a pension scheme and discounts on store products. We're looking for someone with strong people skills and a genuine care for customer needs.

Benefits

36 days holiday

10% employer pension contribution

30% discount on products

Virtual healthcare services

Employee assistance service

Qualifications

• Must be aged 18 or over for age-related sales.
• Ability to balance leading and supporting the team.
• Genuine care for customer needs.

Responsibilities

• Provide friendly and thoughtful service.
• Develop team capabilities through coaching.
• Ensure store safety and operation.
• Manage stock accuracy.
• Deputise for store manager.
• Introduce new products and services.
• Engage with the local community.

Skills

People skills

Organizational skills

Problem-solving skills

Management abilities

Flexibility

Job description

A leading grocery retailer in Cowfold is seeking a Customer Team Leader for a part-time position. You'll provide excellent customer service, support your team, and ensure smooth store operations. The role includes flexible shifts, paid training, and amazing benefits including a pension scheme and discounts on store products. We're looking for someone with strong people skills and a genuine care for customer needs.