Customer Team Leader

Co-op; Ramsgate; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is hiring a part-time Customer Team Leader in Ebbsfleet. This role involves supervising a team, ensuring exceptional customer service, and managing store operations during varied shifts. The company offers extensive training and numerous benefits, including holiday time and a discount on products. Candidates must be 18 or older to apply.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Access to virtual healthcare services

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Ability to coach and supervise team members.
• Strong commitment to customer service.

Responsibilities

• Lead the store team and supervise Customer Team Members.
• Deliver great customer service and perform various store tasks.
• Manage store operations during shifts.

Skills

Customer service

Coaching

Team supervision

Time management

Job description

Overview

Customer Team Leader — Location: Ebbsfleet - Castle Hill, Castle Hill, Ebbsfleet, DA10 0DF
Pay: £13.99 per hour
Contract: 12 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!). You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.