Customer Team Leader

Co-op Careers; Chorley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail organisation is looking for Customer Team Leaders to join their team in Stockport. This part-time role involves coaching and supervising team members, leading the store operations during varied shifts, and ensuring excellent customer service. Benefits include 36 days holiday, a pension plan with up to 10% contribution, virtual healthcare access, and a 30% discount on all products. Full training will be provided, making this a great opportunity for anyone looking to grow in retail.

Benefits

36 days holiday

Pension with up to 10% contribution

Virtual healthcare services

30% discount on Co-op products

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Friendly and dedicated to helping customers.
• Previous experience in a retail or customer service role is beneficial.

Responsibilities

• Lead the store team by coaching and supervising customer team members.
• Deputise for the Store Manager as needed.
• Ensure a friendly and welcoming environment for customers.

Skills

Coaching and supervising

Customer service

Team leadership

Job description

Closing date : 02-12-2025

Customer Team Leader

Location : 42-44 Market Street, Stockport, SK12 2DT

Pay : £13.99 per hour

Contract : 16 hours per week + regular overtime, part time

Working pattern : varied shifts including early mornings (5 : 30am store opening), afternoons, late evenings (10.15pm store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery

Full, paid training provided

You can now apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op.

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, whi...