Customer Support Specialist — End-to-End Care

TRADEBE; Warrington; On-site; GBP 25,000; Full time

Job summary

A leading waste management company in Warrington is looking for a Customer Support Advisor to provide outstanding support throughout the customer process. The role includes managing inquiries, sales orders, and resolving issues while ensuring excellent communication with internal teams. Ideal candidates will have strong customer support skills, attention to detail, and proficiency in systems like SAP and Microsoft 365.

Benefits

Basic salary of £25,000 per annum

25 days holiday + Bank holidays

Bonus Structure

Life Assurance

Contributory pension plan

Subsidised bus pass

Gym subscription at discounted rate

Other employee benefits

Qualifications

• Established experience in a customer focused environment.
• Flexibility and self-motivation.
• Ability to follow complex processes.

Responsibilities

• Providing outstanding support to customers throughout the process.
• Managing inquiries, sales orders, and complaints.
• Communicating effectively with Sales, Operations, and Finance teams.

Skills

Great communication skills

Customer support skills

Attention to detail

IT skills

Time management

Tools

SAP ECC

SAP Cloud for Customer

Microsoft 365

Job description

A leading waste management company in Warrington is looking for a Customer Support Advisor to provide outstanding support throughout the customer process. The role includes managing inquiries, sales orders, and resolving issues while ensuring excellent communication with internal teams. Ideal candidates will have strong customer support skills, attention to detail, and proficiency in systems like SAP and Microsoft 365.