Customer Support Specialist — Career Growth & Benefits

Lloyds Bank plc; Crawley; On-site; GBP 32,000; Full time

Job summary

A leading UK bank is seeking a Customer Support representative in Crawley. This full-time role involves providing face-to-face support, nurturing customer relationships, and potential for career growth within various departments. Candidates should be passionate about helping customers and embody integrity and teamwork. A competitive salary and extensive benefits package are offered, supporting employee development and well-being within an inclusive culture.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Discounted shopping

22 days holiday plus bank holidays

Qualifications

• Genuine and caring about helping people with finances.
• Ability to quickly build relationships with customers.
• Passion for customer empathy and integrity.

Responsibilities

• Provide face-to-face support to customers in branches.
• Transition to remote support roles if desired.
• Master customer service skills in a full-time role.

Skills

Relationship building

Empathy

Team collaboration

Commitment to customer service

Job description

A leading UK bank is seeking a Customer Support representative in Crawley. This full-time role involves providing face-to-face support, nurturing customer relationships, and potential for career growth within various departments. Candidates should be passionate about helping customers and embody integrity and teamwork. A competitive salary and extensive benefits package are offered, supporting employee development and well-being within an inclusive culture.