Customer Support & Orders Specialist (Weekend Shifts)

Bidcorp; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading foodservice company in Bradford is looking for a Customer Support Executive to provide outstanding service to internal and external customers. The role involves managing orders, handling queries, and ensuring customer satisfaction in a fast-paced environment. An ideal candidate will have strong communication skills and a passion for helping others. The role also requires weekend working to meet business needs and offers a rewarding and dynamic work environment.

Qualifications

• Previous experience in fast-paced sales and customer service.
• Ability to adapt to diverse customer needs.
• Passion for delivering exceptional customer service.

Responsibilities

• Manage orders and deal with queries and complaints.
• Provide outstanding customer service and enhance customer experience.
• Work effectively in a team and communicate over the phone and face to face.

Skills

Enthusiasm and motivation

Effective questioning and negotiation

Strong communication skills

Attention to detail

Ability to work in a fast-paced environment

Tools

Word

Excel

Outlook

Job description

A leading foodservice company in Bradford is looking for a Customer Support Executive to provide outstanding service to internal and external customers. The role involves managing orders, handling queries, and ensuring customer satisfaction in a fast-paced environment. An ideal candidate will have strong communication skills and a passion for helping others. The role also requires weekend working to meet business needs and offers a rewarding and dynamic work environment.