Customer Support & Logistics Coordinator (Hybrid)

Speedy Hire Plc; Rotherham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hire service company in the UK is looking for a Customer Support Co-ordinator to manage the hire process and ensure customer satisfaction. The role requires excellent organizational and communication skills, prior experience in the hire industry or a similar sales role, and a commitment to personal development. This position offers a variety of benefits and opportunities for career progression.

Benefits

26 days holiday plus bank holidays

Life assurance

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Opportunities for training, development and career progression

Voluntary Health Cash Plan

Employee Assistance Program (EAP)

Green Commute Initiative

Qualifications

• Must possess a strong commitment to learning and development.
• Experience working within the hire industry or a similar role is required.
• Driving license is essential.

Responsibilities

• Coordinate the entire hire process from order to delivery and collection.
• Liaise with stock teams, drivers, and engineers to meet customer needs.
• Build relationships with customers and ensure their satisfaction.

Skills

Strong organisational skills

Strong communication skills both verbally & written

Adaptability

Commitment to learn and develop

Driving license

Previous experience in hire industry or similar sales or operational role

Ability to support ESG Strategy

Job description

A leading hire service company in the UK is looking for a Customer Support Co-ordinator to manage the hire process and ensure customer satisfaction. The role requires excellent organizational and communication skills, prior experience in the hire industry or a similar sales role, and a commitment to personal development. This position offers a variety of benefits and opportunities for career progression.