Customer Support Executive (Excel Skills / Manufacturing)

Ernest Gordon Recruitment Limited; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Support Executive in the United Kingdom. The role requires managing customer accounts, conducting market research, and ensuring customer satisfaction. The ideal candidate will have strong Excel skills and prior experience in customer service. Offering a salary between £25,000-£30,000, the position also provides opportunities for progression, flexible hours, and additional training and company benefits.

Benefits

Flexible hours

Training and company benefits

Career development opportunities

Qualifications

• Strong Excel skills are required.
• Experience in a customer-facing role is preferred.

Responsibilities

• Manage customer accounts to meet their needs.
• Conduct market research to find potential customers.
• Ensure regular communication and relationship building with clients.

Skills

Excel skills

Customer facing experience

Job description

Overview

Customer Support Executive (Excel Skills / Manufacturing) 25,000-30,000 salary, progression, flexible hours, 36.5 hours a week, training and company benefits. Ringwood – commutable from Southampton or Bournemouth.

Role

Primary point of contact for clients, processing orders, understanding requirements and building relationships with repeat clients. Office‑based customer service experience and flexible hours are preferred.

Responsibilities

• Managing Customer Accounts to ensure their needs are met
• Market research to find customers with interest in the product
• Salary progression and career development opportunities
• Start between 7-10 am with Monday‑Thursday 7.5 hours and Friday 6.5 hours

Qualifications

• Excel skills
• Customer facing experience

Reference Number

22993

Equal Opportunity

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.