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Customer Support Engineer

The Sales Recruitment Network

Glasgow

On-site

GBP 80,000 - 100,000

Full time

Today
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Job summary

A leading recruitment agency is seeking a Customer Support Engineer to service and maintain cash handling equipment. Located in Scotland's Central Belt, the role involves travel to sites in Glasgow and Edinburgh. An electrical qualification and strong customer service skills are essential. Experience in automation engineering or the banking sector is advantageous. Competitive salary and car allowance offered.

Benefits

Car allowance
Mileage compensation

Qualifications

  • Experience in servicing, maintaining, and repairing equipment like note counters and coin equipment.
  • Background in automation engineering is useful.
  • Experience in the banking or gaming sectors is an advantage.

Responsibilities

  • Responsible for servicing, maintaining, and repairing cash handling equipment.
  • Travel to sites in Glasgow and Edinburgh as needed.

Skills

Customer service skills
Automation engineering
Electromechanical engineering

Education

Electrical qualification
Job description
Customer Support Engineer

£34K + 17% £5780 car allowance + mileage

Based Scotland Central Belt

Job Description for a Customer Support Engineer

My client manufactures and distributes cash handling and wrapping machines e.g. the coin and note counting machines that you would find in locations such as banks, retailers, gaming establishments and the leisure sector.

The role is that of a customer support engineer:
  • You will be responsible for servicing, maintaining and repairing equipment such as note counters, bundlers, shrink wrap equipment, and coin equipment.
  • Automation engineering background experience would be useful, with preferably an electrical qualification, as well as a focus a focus on customer service skills.
  • Whilst specific banking sector experience is not necessary, it would be an advantage. 50/50 electromechanical engineers are welcome to apply. Experience of looking after printers, or gaming machines, or cash, or ATM machines would also be an ideal background.
Location:

The role is central belt based and will involve some travel to 2 sites in Glasgow and 1 in Edinburgh for which a generous car allowance is paid plus mileage.

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