Customer Support Assistant

We Manage Jobs(WMJobs); Warwick; On-site; GBP 25,000 - 27,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a motivated Corporate Support Team Assistant to join their team. This role, based initially in Warwick, requires excellent customer service and organisational skills, as well as the ability to work independently. Candidates should have five GCSEs, including Maths and English at level C, alongside knowledge of Microsoft Word and Excel. The position offers full training, and candidates are expected to manage documents and provide a 'same day service'.

Qualifications

• Ability to manage inbound and outbound post and deliveries.
• Experience in scanning documents and processing payments.
• Demonstrated ability to follow procedures.

Responsibilities

• Provide a 'same day service' for clients.
• Work within the Corporate Support Team.
• Participate in a flexible and friendly team.

Skills

Excellent customer service

Organisational skills

Ability to work under initiative

Knowledge of Microsoft Excel

Knowledge of Microsoft Word

Education

Five GCSEs including Maths and English at minimum level C

Job description

Governance Services

Corporate Support Team Assistant

£25,989 - £26,403 per annum

37 hours per week – office based initially at the Warwick District Council offices in the Town Hall, Parade, Royal Leamington Spa, CV32 4AT. By 1 April 2026, the job will be based at Building 1, Saltisford Office Park, Ansell Way, Warwick, CV34 4UL.

This is a great opportunity to join a flexible and friendly team and work with experienced colleagues in a positive and professional environment.

Warwick District Council is seeking a motivated individual to work within the Corporate Support Team. The team aims to provide a “same day service” so you will need to demonstrate the ability to work under your own initiative, assess and comprehend written material and follow procedures.

This demanding role also includes the management of inbound and outbound post, deliveries, scanning documents and processing of payments.

Full training will be provided to the successful candidate; however, we would prefer candidates to have five GCSEs (including Maths and English) at minimum level C and knowledge of Microsoft packages including Excel and Word.

If you are organised and committed to providing excellent customer service, then this could be the job for you.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a basic DBS disclosure.

To discuss the role further please contact Julia Wyncoll on telephone number 01926 456137.

Closing date: Wednesday 7 January 2026

Interview date: Wednesday 14 January 2026