Customer Support Agent

Mulberry Recruitment; Bracknell; On-site; GBP 19,000 - 23,000; Full time

Job summary

A recruitment agency in Bracknell is looking for a Customer Support Agent to join their team. The ideal candidate will have experience in Customer Service and must possess strong communication skills to build effective working relationships with customers over the phone. The role involves providing excellent customer service, responding to queries efficiently, and working collaboratively in a team environment. Competitive salary of £23,000 offered.

Qualifications

• Experience in Customer Service.
• Good command of English Language and Grammar.
• Ability to work in a team environment.

Responsibilities

• Providing excellent customer service to customers.
• Building strong working relationships.
• Responding to queries/helpdesk queries in a timely and efficient manner.

Skills

Strong communication skills

Customer etiquette

Multitasking

Quick typing

Teamwork

Job description

Customer Support Agent

Location: Bracknell

Salary: £23,000

My client based in Bracknell are seeking a new candidate to join their team who has experience in Customer Service. You must have strong communication skills and be able to build strong working relationships with customers over the phone.

Daily Duties

• Providing excellent customer service to customers
• Building strong working relationships
• Responding to queries/helpdesk queries in a timely and efficient manner
• Responding to email enquiries
• Working in a team environment

Role/requirements

• Customer support via helpdesk/ telephone/live chat/Social platforms
• Good command of English Language/Grammar
• Quick on typing
• Customer etiquette
• Can work as part of team
• Quick learner
• Multitasking