Customer Supply Chain Co-ordinator

Confidential; Perth; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

KPI bonus

Company pension

25 days holiday

Medical cash plan

Training and development

Job summary

Confidential in Perth is seeking a Customer Supply Chain Co-ordinator to ensure the smooth movement of products from suppliers through to customers. This office-based role focuses on order and delivery coordination with a strong emphasis on accuracy and on‑time performance.

You will work with commercial and procurement teams to organise deliveries with suppliers, manufacturers, hauliers and customers, monitor orders, handle enquiries and prepare delivery documentation.

Qualifications

• Experience in logistics, supply chain or customer service.
• Excellent organisational, communication and problem-solving skills.
• Good IT skills, particularly Microsoft Excel.

Responsibilities

• Organise and coordinate deliveries with suppliers, manufacturers, hauliers and customers.
• Monitor orders and delivery schedules, proactively resolving issues.
• Handle customer enquiries and provide timely updates on orders and deliveries.
• Prepare and manage delivery documentation, including transport and customs paperwork.
• Identify opportunities to improve service, efficiency and costs.

Skills

Logistics experience

Organisational skills

Communication skills

Problem-solving

Excel

ERP systems (SAP)

Tools

SAP

Job description

Customer Supply Chain Co-ordinator

Perth (office based) Circa £32,000 per annum

Working hours: Monday to Friday, 8.30am 4.30pm

Do you have experience in logistics, supply chain or customer service?

We're looking for a Customer Supply Chain Co-ordinator to join our team in Perth and play a key role in ensuring the smooth and efficient movement of products from our suppliers through to our customers.

The Role

Working closely with our commercial and procurement teams, you'll take responsibility for coordinating customer orders and deliveries, acting as a key point of contact for customers and helping ensure orders are delivered accurately and on time.

Key responsibilities include:

• Organising & coordinating deliveries with suppliers, manufacturers, hauliers and customers.
• Monitoring orders and delivery schedules, proactively resolving any issues.
• Handling customer enquiries and providing timely updates on orders and deliveries.
• Preparing and managing delivery documentation, including transport and customs paperwork.
• Identifying opportunities to improve service, efficiency and costs.

About You

You’ll ideally have:

• Experience in a supply chain, logistics or customer service role.
• Excellent organisational, communication and problem-solving skills.
• Good IT skills, particularly Microsoft Excel.
• Experience using ERP systems (ideally SAP) or order management systems.
• The ability to manage multiple priorities and work well under pressure.
• Experience in manufacturing, FMCG or distribution would be advantageous.

We're looking for someone who is customer-focused, takes ownership, has great attention to detail and enjoys working as part of a small team.

What's on Offer?

• Salary Circa £32k D.O.E.
• KPI bonus scheme.
• 5% company pension contribution.
• 25 days holiday plus bank holidays.
• Medical cash plan.
• Training and development opportunities.