Customer Success Specialist

HIJOBS; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job description

Overview

We're looking for an energised and driven individual with excellent customer service skills to add to our audience team who will be working in our Inverness Office.

We are passionate about local: local news, local entertainment, local sport, local politics and above all, making sure the local communities we cover trust us to keep them informed and inspired.

Our business is accelerating in a digital direction. Printed newspapers are still important to us - we sell about 17,000 newspapers each week - but our focus is on transforming into a digital-first news publisher. We've already made significant progress, acquiring over 10,000 digital subscribers across Highland News and Media.

Our portfolio of marketing solutions include: print advertising, digital display, outdoor advertising, event management and sponsorship - quite a list for a company anchored in the Highlands.