Customer Success Executive / Saas Account Manager

Oscar Technology; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic SaaS company in High Wycombe is seeking a passionate Customer Success Executive to nurture client relationships and drive outstanding results. Responsibilities include guiding clients through onboarding, ensuring they maximize benefits from products, and addressing their needs proactively. The ideal candidate is energetic, personable, and committed to client advocacy. This on-site role offers a salary between £30,000 and £40,000 with opportunities for career development.

Qualifications

• Energetic and personable with a focus on customer advocacy.
• Ability to guide clients through onboarding and maximize product benefits.
• Demonstrated results-driven approach.

Responsibilities

• Guide customers through their onboarding journey.
• Build long-term partnerships and conduct regular success reviews.
• Collaborate with internal teams for seamless support.

Skills

Client relationship management

Problem-solving

Communication

Strategic thinking

Job description

Customer Success Executive - Saas Account Manager

Join our fast-growing team as a Customer Success Executive / Account Manager , where your passion for nurturing client relationships and driving outstanding results is key.

In this dynamic role, you'll be the primary contact for our valued customers :

• guiding them through their onboarding journey
• ensuring they receive maximum benefit from our innovative products and services
• proactively address needs, solve challenges, and champion our clients' voices within the organization.
• Your day will include building long-term partnerships, conducting regular success reviews, and collaborating with internal teams to deliver seamless support.
• You'll gather feedback, recommend strategic solutions, and help clients unlock new ways to succeed-making a real impact on their business outcomes.
• With us, you'll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused.
• If you're energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set new industry standards for customer success and satisfaction!

High Wycombe / on site / must have own transport / £30-40K

Customer Success Executive - Saas Account Manager

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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