Customer Success Executive

The Opportunity Hub UK; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a cutting-edge tech company as a Customer Success Associate, where you'll enhance client relationships and deliver top-tier support. This role offers a chance to make a significant impact in the real estate sector through innovative technology, backed by a supportive team in a vibrant Central London office.

Benefits

Collaborative and supportive team environment

Coaching and mentoring from experts

Opportunity to make a difference in clients' lives

Great office amenities in Central London

Qualifications

• Proven experience in customer-facing roles.
• Ability to articulate and understand client needs effectively.

Responsibilities

• Engaging in face-to-face encounters with clients while providing onboarding support.
• Collaborating with customers to solve problems and deliver value.

Skills

Communication

Interpersonal Skills

Relationship Building

Education

2:1 degree or equivalent

Job description

Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets.

As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine!

Here's what you'll be doing:

- Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing support
- Adopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled value
- Harnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal level

Here are the skills you'll need:

- A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilities
- The power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepath
- A 2:1 degree (or equivalent superpower) to back up your astounding intellect

Here are the benefits of this job:

- A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial experts
- A chance to truly make a difference in the lives of our clients and the real estate sector as a whole
- The thrilling adventure of working with a world-class team, knowing you're making a real impact
- Central London office with all the great amenities
- Salary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus scheme

If you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!