Customer Success Executive

Marstep; St Asaph; On-site; GBP 27,000 - 33,000; Full time

Job summary

A fast-growing business in Wales is looking for motivated individuals to join their team. This role involves contacting and advising stakeholders, with a focus on maximizing sales opportunities. No prior experience is needed, as full training is provided. The position offers a competitive starting salary and numerous benefits aimed at supporting your career growth.

Benefits

Starting salary of £25,500 plus bonus/commission

Permanent contract, 35 hours a week

Casual dress code

Access to learning

Cash incentives based on performance

Qualifications

• Openly displays enthusiasm and a keenness to develop.
• Must be a team player and a positive influence to others.

Responsibilities

• Contacting, retaining and advising new and existing stakeholders.
• Making outbound calls to set up stakeholders for success.
• Maximising sales opportunities via onboarding, upselling, and payments.

Skills

Excellent communication skills

Rapport building

Overcoming sales objections

Self-motivated

Results driven

Team player

Enthusiasm

Computer literate

Job description

Overview

This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career. No prior experience required. What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with full training guidance.

Responsibilities

In this role you’ll be responsible for contacting, retaining and advising new and existing stakeholders. Your working day will consist of making outbound calls to potential and existing stakeholders with the intention to set them up for success on our platform whilst maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments.

Requirements

• Excellent communication and rapport building skills.
• Confident, resilient and experienced in overcoming sales objections.
• Self-motivated and results driven with hunger for success.
• Must be a team player and a positive influence to others.
• Openly displays enthusiasm and a keenness to develop.
• Computer literate.
• Willingness to support wider business needs when required.

Package

You will benefit from:

• A starting salary of £25,500 plus bonus/commission to over £30k+ uncapped.
• Permanent contract, working 35 hours a week Monday – Friday 8.45-4.45.
• Benefits above and beyond a pool table in the office, such as casual dress code, away days, access to learning as well as cash incentives based on performance.
• Opportunities for fast-track career and rapid pay growth for the right candidate.