Customer Success Assistant

Idibu; Birmingham; Remote; GBP 22,000 - 26,000; Full time

Job summary

A dedicated sales firm in Birmingham is seeking enthusiastic individuals for the role of Customer Success Agents. The position offers flexibility to work remotely, requiring at least 16 hours weekly. No prior sales experience is necessary, though customer service or telesales background is an advantage. Competitive salary starts at £22,000, rising to £26,000 after six months, alongside a comprehensive training program. This is a perfect opportunity for graduates looking to gain sales exposure.

Benefits

Competitive starting salary

Comprehensive training program

Regular working hours

Qualifications

• Background in customer service or telesales is advantageous.
• Willingness to work a minimum of 16 hours per week, preferably 32 hours across Monday to Thursday.

Responsibilities

• Conducting telesales campaigns and initiating outbound calls.
• Generating new business appointments and cultivating a qualified pipeline.
• Ensuring client satisfaction and meeting personal performance targets.
• Collaborating with team leaders to optimize campaign strategies.

Skills

Strong communication and interpersonal abilities

Eagerness to learn and adapt in a fast‑paced environment

Proficiency in customer service or telesales

Self‑motivated with a proactive approach to tasks

Job description

Company Overview

Join a renowned telesales and lead generation firm committed to expanding face‑to‑face selling opportunities for our partner companies. We pride ourselves on delivering not just outcomes but fostering enduring relationships, positioning us as an indispensable asset to our client enterprises.

Job Overview

We’re looking for enthusiastic individuals eager to excel within a winning team environment as Customer Success Agents. While prior sales experience isn’t mandatory, a background in customer service or telesales is advantageous. Our comprehensive training program ensures you acquire the necessary skills for success. Post‑training enjoy the flexibility to work remotely while delivering a minimum of 16 hours per week, preferably 32 hours across Monday to Thursday (no Fridays).

Here’s What You’ll Be Doing

• Conducting telesales campaigns and initiating outbound calls.
• Generating new business appointments and cultivating a qualified pipeline.
• Ensuring client satisfaction and meeting personal performance targets.
• Collaborating with team leaders to optimize campaign strategies.

Skills You’ll Need

• Strong communication and interpersonal abilities.
• Eagerness to learn and adapt in a fast‑paced environment.
• Proficiency in customer service or telesales is advantageous.
• Self‑motivated with a proactive approach to tasks.

Benefits

• Competitive starting salary of £22,000 during the 6‑month probationary period, escalating to £26,000 annually thereafter.
• Regular working hours from 9 am to 5 pm Monday to Thursday with a lunch break.
• Perfect opportunity for graduates seeking sales exposure.
• Comprehensive training program to enhance your sales skills.

Advantages of Pursuing a Career in this Sector

Embark on a career in sales, gaining invaluable experience and skills transferable across industries. Telesales offers a gateway to diverse career paths, honing communication, negotiation, and relationship‑building proficiencies critical for professional growth.

Work Permissions

You must possess the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Further Information

Discover an exciting career as a Telesales Agent. Apply now to seize this opportunity and kick‑start your journey in sales!