Customer Success Advocate: AI-Driven, Flexible Work

ServiceNow; Staines-upon-Thames; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company in the United Kingdom is seeking an Analyst, Success Advocate. You will act as an advocate for a portfolio of customers, ensuring they achieve business outcomes using ServiceNow's products. The ideal candidate will have experience integrating AI into workflows and 2+ years of related experience. This role offers a flexible working environment and the opportunity to contribute to innovative solutions.

Qualifications

• Experience in leveraging AI in work processes.
• 2+ years of related work experience or equivalent.
• Proficient knowledge of standard principles.

Responsibilities

• Oversee a portfolio of customers to achieve business outcomes.
• Guide customers through email campaigns and webinars.
• Resolve escalated client issues quickly.

Skills

AI integration

Build productive relationships

Analyze information

Job description

A leading technology company in the United Kingdom is seeking an Analyst, Success Advocate. You will act as an advocate for a portfolio of customers, ensuring they achieve business outcomes using ServiceNow's products. The ideal candidate will have experience integrating AI into workflows and 2+ years of related experience. This role offers a flexible working environment and the opportunity to contribute to innovative solutions.