Customer Solutions Advisor

Wild Recruitment; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a candidate passionate about electrical engineering to join a role blending technical knowledge with customer interaction in Milton Keynes. Candidates will gain hands-on experience advising customers on technical solutions and will receive structured training and mentorship to support their career growth.

Qualifications

• Genuine interest in electrical engineering or technical products.
• Confidence using data entry systems.
• Previous experience in customer service or technical support is helpful.

Responsibilities

• Advise customers on product compatibility and technical solutions.
• Provide information on pricing, availability, and delivery.
• Help source alternative components to meet deadlines.
• Recommend suitable products based on customer needs.
• Build strong, trust-based relationships with clients.

Skills

Effective communication

Problem-solving skills

Attention to detail

Proactive attitude

Tools

Microsoft Office

Job description

Are you passionate about engineering and eager to start your career in a role that blends technical knowledge with customer interaction? If you have studied electrical engineering or simply have a strong interest in technical products, this is your chance to learn, grow, and make an impact in a supportive team environment.

Gain hands‑on experience while helping customers with real-world technical challenges. Our client will invest in your growth with structured training, mentorship, and clear progression opportunities.

Job Responsibilities:

• Learn to advise customers on product compatibility and technical solutions.
• Provide accurate information on pricing, availability, and delivery.
• Help source alternative components to meet deadlines.
• Interpret customer needs and recommend suitable products.
• Develop commercial awareness through pricing negotiations.
• Build strong, trust-based relationships with clients.
• Take ownership of your learning and contribute to team success.
• Ensure compliance with Health & Safety standards.

Ideally you will have:

• A genuine interest in electrical engineering or technical products.
• Effective communication and problem‑solving skills.
• A methodical, detail‑oriented approach.
• Confidence using Microsoft Office and data entry systems.
• A proactive attitude and willingness to learn.

Previous experience in customer service or technical support is helpful.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.