Customer Services & Support - Bonus Eligible

Gigaclear; Shippon; On-site; GBP 24,000 - 26,000; Full time

Job summary

A growing Fibre Broadband company in the UK is seeking candidates for a customer service role with a starting salary up to £26,000, increasing based on performance. Suitable for those transitioning from retail or hospitality, the role offers training, development, and the opportunity for monthly bonuses. Benefits include a generous pension scheme, 25 days of holiday, health plans, and a flexible working environment, making it an ideal opportunity for those seeking to grow in a supportive team.

Benefits

Generous employer pension

Health cash plan

25 days holiday plus bank holidays

Flexible working environment

Employee Assistance Programme

Company funded social events

Qualifications

• No previous office or contact center experience required.
• Comfortable with communication through various channels.
• Willingness to learn a first-class customer service approach.

Responsibilities

• Engage with customers via phone, email, or social media.
• Collaborate with a large team providing excellent customer service.
• Attend training and development sessions for skill enhancement.

Skills

Customer-focused approach

Comfortable communicating via phone and email

Job description

A growing Fibre Broadband company in the UK is seeking candidates for a customer service role with a starting salary up to £26,000, increasing based on performance. Suitable for those transitioning from retail or hospitality, the role offers training, development, and the opportunity for monthly bonuses. Benefits include a generous pension scheme, 25 days of holiday, health plans, and a flexible working environment, making it an ideal opportunity for those seeking to grow in a supportive team.