Customer Services Assistant - Petrol Filling Station / 24hour operation

Central England Coop; Sutton-in-Ashfield; Hybrid; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Staff discount

Learning & development

Volunteer time

Enhanced family friendly policies

Zusammenfassung

Central England Co-operative is recruiting for a night-shift retail assistant in Sutton-in-Ashfield. You will join a multi-skilled team supporting checkout operations, the shop floor, housekeeping, date code checks, temperature checks, general administration and in-store bakery duties where required.

You’ll promote membership benefits and engage with customers and communities daily. No prior experience is required; a warm, friendly demeanor and willingness to learn are key.

Qualifikationen

• Customer-focused approach to serving members and customers
• Willingness to learn and adapt in a fast-paced store
• Excellent communication and listening skills

Aufgaben

• Support day-to-day store operations on the shop floor and at checkouts
• Assist with housekeeping, stock checks, and temperature/date code checks
• Participate in administration tasks and in-store bakery duties if required
• Promote membership benefits and engage with customers and communities

Kenntnisse

Customer service

Flexibility

Team player

Night shift

Jobbeschreibung

What will you be doing?

If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.

We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most.

As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and energetic environment. Y

You’ll support the day-to-day running of the store, including:

• Working on checkouts,
• The shop floor,
• Housekeeping,
• Date code checking,
• Temperature checks,
• Administration
• Or even the in-store bakery.

You will promote the benefits of membership to customers, encouraging people to join and have a say in how our Society is run.

Each day offers new experiences and opportunities to impact and improve the lives of those around you.

This role involves working a night shift operating between the hours of 10pm and 6am. An additional premium payment will be made for work performed between these hours.

How will I know if I am right for this role?

If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts. You’ll have a chance to work alongside the whole instore team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.

You don’t need prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you’ll actively play a part in the community spirit of the store and become a valued member of the Society.

We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.

Petrol Filling Station / 24 hour operation

Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person's working hours that may impact our decision-making during the selection process, based on business needs. More information can be found here: www.gov.uk/child-employment

Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.

Who are we?

OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.

The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk.

OurCoop and its family of businesses are trading names of Central England Co-operative Limited.

Why join us?

The enthusiasm and commitment of our colleagues is what keeps our customers coming back, and every role plays an important part in making a real difference each day.

As a co‑operative built on the values of equity, solidarity and community, we believe our colleagues should be recognised and rewarded for the contribution they make.

Wellbeing is a priority for us, and we provide a range of benefits and support designed to help colleagues look after their physical, mental and financial wellbeing. Whatever stage of life you’re at, we’re here to help you achieve your personal and professional goals.

That’s why we offer a competitive salary, generous holiday entitlement that increases with service, and a wide range of colleague benefits. From colleague discounts, recognition programmes and personalised learning and development opportunities to paid volunteering time and enhanced family friendly policies.

• competitive salary
• generous holiday entitlement that increases with service
• colleague discounts
• recognition programmes
• personalised learning and development opportunities
• paid volunteering time
• enhanced family friendly policies