Customer Services Assistant

SSP Food Travel Experts; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering service provider in York is seeking a full-time Customer Service Assistant for TransPennine Express at York Train Station. Responsibilities include operating platform trucks, loading catering equipment, and ensuring compliance with health and safety regulations. The role involves rotational shifts including weekends, offering a pay rate of £13.20 per hour and various employee benefits.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training programs

Health & Wellbeing Support

Referral Rewards

28 days holiday pro rata

Travel and Leisure Pass

Qualifications

• Full training provided for platform truck operation.
• Must comply with Health & Safety and Food Hygiene regulations.

Responsibilities

• Operate platform trucks for train-side deliveries.
• Load/offload catering equipment/stock from TPE trains.
• Manage the assembly of orders and control stock.

Skills

Operating platform trucks

Loading/offloading catering equipment

Order assembly

Comply with Health & Safety Regulations

Job description

Overview

Customer Service Assistant for TransPennine Express (TPE) at York Train Station.

Pay Rate: £13.20 per hour. Hours: Full Time (40 hours). Shifts: Rotational shifts between 5am and 9pm, including some weekends.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don\'t just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• Referral Rewards: Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Customer Service Assistant.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.