Customer Services Assistant

Compass Group; Tandridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company in the UK is seeking a Customer Services Assistant. The role involves preparing high-quality food, creating displays, and ensuring excellent customer service in a dynamic environment. Ideal candidates are team players, reliable, and thrive under pressure. The position is part-time, contracted for 40 hours per week, with numerous perks and opportunities for growth. Join a diverse team that celebrates individuality and invests in its people.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness and mindfulness classes

Qualifications

• Experience in a catering-related role preferred but not essential.
• Enthusiastic can-do attitude is key.

Responsibilities

• Prepare high-quality food that delights clients and customers.
• Create attractive food displays.
• Represent the brand positively.
• Handle cash and operate the cash register.
• Comply with food hygiene standards.
• Follow health and safety regulations.

Skills

Team player

Customer service

Ability to thrive under pressure

Timekeeping and reliability

Job description

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Monday to Friday - 11.30am to 7.30pm
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part‑time basis, contracted to 40 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Chartwells? Here’s what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role, but this isn’t essential.

About Us

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Job Reference: com/0512/98233001/52779831/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!