Customer Services Assistant

SSP Food Travel Experts; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading service provider is seeking a part-time Customer Service Assistant at Newcastle Station. The role involves operating delivery equipment, managing stock, and ensuring compliance with safety regulations. Applicants should be over 18. Benefits include discounted meals, employee discounts, and a supportive work environment.

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Health & Wellbeing Support

Qualifications

• Must be 18 years of age or over.
• Ability to operate delivery equipment and comply with health & safety regulations.

Responsibilities

• Operate delivery equipment for train-side deliveries.
• Manage stock control and order assembly.
• Ensure compliance with hygiene regulations.

Skills

Customer service skills

Ability to work in a team

Time management

Job description

FIXED TERM CUSTOMER SERVICE ASSISTANT - NEWCASTLE STATION

Pay Rate: £13.20 per hour.
Hours: Part Time (20 hours).
Shifts: Sunday between 2:30pm to 9:30pm, Monday between 12pm - 7:30pm and Tuesday between 7am - 2pm. (with the possibility of overtime)

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating delivery equipment for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet?

Apply now and embark on the best part of your journey as Customer Service Assistant!

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.